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Excellent Cut|D Color|SI2 Clarity
FedEx Ground ($12.42) between Monday, December 2nd and Thursday, December 5th
FedEx 2 Day ($15.70) between Tuesday, November 26th and Wednesday, November 27th
FedEx Standard Overnight ($28.95) Monday, November 25th
USPS Priority Mail 2-Day ($6.95) between Tuesday, November 26th and Wednesday, November 27th
USPS Priority Mail Express 1-Day ($36.60) between Monday, November 25th and Tuesday, November 26th
Free Pickup in Store Monday, November 25th
At The Stone Jewelers we want you to be satisfied with your purchase. If for any reason you are not satisfied, you may be able to return your items for refund or in-store credit. Please read through the following information carefully before attempting to return or exchange your product. If you do not comply with store policies, we may not be able to process your return or exchange.
You can return the product to us in-store or return to us by mail at your own expense.
We request that you send us the merchandise by registered post and that you purchase insurance with your carrier for the value of the merchandise. If you elect not to purchase insurance, you are liable for any and all damages. We are not responsible for returns that do not have tracking/delivery confirmation showing that the package was received in our store. Please pack returns in original outer box or another sturdy shipping box with appropriate packing materials to ensure the product arrives to our store in good condition.
Please send all returns to: The Stone Jewelers
The Stone Jewelers
240 Shadowline Drive
Suite A7
Boone, NC 28607
You have 15 days to return an item once it has been received. Items must be returned unused, in their original packaging, and in a saleable state to be accepted for return. Personalized or custom pieces are not eligible for returns.
A refund will be submitted in the method originally used for purchase for all items eligible for return. Recipients may elect to receive in-store credit instead of a cash reimbursement upon request. Gift recipients will receive a nonrefundable in-store credit in an amount equal to the cost of the item. Cash refunds are not available at any in-person locations. Please allow 7-10 business days for a return to be posted.
All of our items are carefully hand-inspected by our team to ensure they are free of defects; however, in the unlikely event that we have missed something, you will be able to exchange your defective product within 30 days of receipt. Since many of our pieces are one-of-a-kind and may be difficult to replace with an exact match, you may elect to receive in-store credit in an equal amount to your original purchase to spend at our store. Custom jewelry and personalized items are not included in our exchange policy. Gemstones, including diamonds, are not covered by this policy and are sold as-is. Any damages not due to manufacturing defects are not eligible for return or exchange.
Gift returns without a receipt are eligible for exchanges and in-store credit only. Please return items in original packaging. Any gift that shows signs of use or wear will not be accepted for exchange.
We make an effort to process and ship your orders within 24-48 hours; therefore, we do not accept any modifications to an order once it has been placed. If you need to return an order for any reason, please return it to us within 15 days following our return policy protocol, and we will refund your purchase. If you have made a mistake on a personalized or custom piece, please contact us as soon as possible.
Personlized items and custom jewelry are not eligible for returns at this time. If you are unsatisfied with your purchase, please contact us at:
The Stone Jewelers
The Stone Jewelers
240 Shadowline Drive
Suite A7
Boone, NC 28607
Due to the special nature of custom and special order items, these products are not eligible for returns or refunds. Any product that has been built or altered at your request (including ring re-sizing and diamond upgrades) falls under this category and as such is not eligible for exchange.
If you have questions , please don't hesitate to contact us at:
The Stone Jewelers
The Stone Jewelers
240 Shadowline Drive
Suite A7
Boone, NC 28607
The Stone Jewelers wants to ensure you are happy with your purchase, and we would be happy to work with you to address any concerns you may have or provide more information about our policies should questions arise.
The carat is the unit of weight of a diamond. Carat is often confused with size even though it is actually a measure of weight. One carat equals 200 milligrams or 0.2 grams. The scale below illustrates the typical size relationship between diamonds of increasing carat weights. Remember that while the measurements below are typical, every diamond is unique.
Color may be slightly detectable to the unaided eye, particularly in fancy shapes or diamonds over 1-carat. Learn More
A diamond’s clarity refers to the presence of impurities on and within the stone. When a rough stone is extracted from carbon deep beneath the earth, tiny traces of natural elements are almost always trapped inside and are called inclusions. Learn More
No inclusions or blemishes are visible to a skilled grader.
No inclusions and only blemishes are visible to a skilled grader.
Inclusions are difficult for a skilled grader to see.
Inclusions are clearly visible but can be characterized as minor.
Inclusions are noticeable to a skilled grader.
Inclusions are noticeable.
YOUR DIAMOND
F | Flawless |
IF | Internally Flawless |
VVS1 VVS2 | Very Very Slightly Included |
VS1 VS2 | Very Slightly Included |
SI1 SI2 | Slightly Included |
I1 I2 I3 | Included |
The cut refers to the angles and proportions of a diamond. The cut of a diamond - its form and finish, its depth and width, the uniformity of the facets - determines its beauty. The skill with which a diamond is cut determines how well it reflects and refracts light. Learn More
This is the rarest cut grade and reflects the most light.
This cut grade reflects nearly as much light as an Excellent cut grade, but for a lower price.
This cut grade reflects most of the light that enters the diamond, but not as much as a Very Good cut grade.
This cut grade may appear dull or even glassy, and is very inexpensive.
This cut grade is the lowest quality, and reflects the least amount of light.
YOUR DIAMOND
Excellent |
Very Good |
Good |
Fair |
Poor |
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